Many of us begin the process of purchasing a CRM without fully understanding what it is or what it can do for us and our businesses. Sometimes, we buy one simply because a colleague recommended it or because we saw it in a presentation. Before purchasing this type of solution, it is important to determine what you need the tool to provide and what results you expect to achieve.

A client running virtual servers on Oracle Cloud Infrastructure replaced its native backup tool with Commvault. It now centralizes management, integrates on-premises servers, and reduces storage costs through global deduplication.